![]() ![]() ![]() I am also using FF 93.0 in addition to T’Bird and have noted what PK said above about the DNS changes. I can successfully ping the Shaw mail server with no issues at all, so I don’t think the problem lies within T’Bird. The version I’m currently using is 91.2.1, like. On Windows 10, I’ve been using Windows’ built in AV solution, Microsoft and – I used AVG’s free antivirus when I has Windows 7 until last year and had it from when it was on its own through when they merged with Avast but tried staying a “separate”company. I know you said that you turned off Avast temporarily to try testing Thunderbird but, in my experience with its “sister” product from AVG, this action sometimes didn’t shut down its firewall, only the antivirus process in memory. If the tracert shows a failure in the first hop, then the problem is on your computer, and this suggests that either Avast has either blocked the connection in its own firewall or it has blocked the connection with settings in Windows’ built-in firewall. At an elevated command prompt as you did for the ping command, type the following and hit Enter: “tracert 64.59.136.142”, but omit the quote marks, of course. To see just where things are failing, run the tracert command as noted by Alex in post 2398672 above. This is shown in the results of the ping command you ran. Sorry to interject here but, it sounds as if your computer has been “firewalled” from reaching the Shaw mail server it’s supposed to. As a side note, most cable ISPs block port 25 for email.Īlso, I think only old folk like us are the only ones still using POP. ![]() I don’t recommend this as you’ll be sending everything in plain text. If you use the settings below for the outgoing Shaw server, you won’t need a password. TB will allow you to save the password so that you don’t need to enter it each time you send mail. If you use the Shaw outgoing mail settings above, then you’ll have to provide a password. If HotMail works with the settings above, then it’s not a firewall issue for Shaw (or TB if you have an application firewall). Your hotmail account works, but not your other account? I did an NSLookup on “” which led me to Shaw Cable.īelow are my TB settings for HotMail and what I think your Shaw TB settings should be for authenticated outgoing and encrypted incoming. ![]()
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